JetFlash Online Recovery – Repair your Transcend USB Drives for free

JetFlash Online recovery is a USB Tool Developed by Transcend to repair the JetFlash USB Drives .These USB Drives use the Alcor Chip and the JetFlash Online Recovery is basically a wrapper for the AlcorMP Mass Production tool.This tool requires a internet connection and can fix bad sectors and other formatting errors.It also fixes any damage  caused by AlcorMP Mass Production Tool .So if you have changed your JetFlash USB Drive to a fixed drive or if you have created a virtual CD-ROM partition using AlcorMP Mass Production Tool ,then JetFlash Online recovery can bring back your USB Drive to its original state i.e, without CD-ROM Partition etc.

Download from http://www.transcendusa.com/products/online_recovery.asp


JetFlash Online Recovery is advanced new software specifically developed for Transcend’s JetFlash USB flash drives. It repairs your flash drives immediately through simple and user friendly interface. With such effective, safe and reliable solution, it can save your precious time and money bringing your product for traditional RMA service. Wherever you travel, Transcend JetFlash Online Recovery services you 24/7 on the internet.

* Hardware Requirements : USB port (supports USB2.0),Internet connection * System Requirements : Windows® XP SP2/ 2000 SP4 (Administrator rights required)


  1. Connect your JetFlash USB to Computer with internet Connection
  2. Select the capacity of your USB Drive.JetFlash Select Size
  3. The tool checks your USB and connects to the internet.If you had selected a wrong capacity in the previous step,then you will get an error here.Jetflash Connect
  4. Choose Repair drive & erase all data and click on Start.The other option Repair drive & keep existing data does not fix all problems.JetFlash Options
  5. Your USB drive will be formatted.This formatting is different from the Format option available in Windows as this tool uses the Alcor Mass Production Tool to format your USB Drive.In this process the Alcor Chip in your USB Drive is reconfigured.This process may take some time.JetFlash Format
  6. When the format is complete, please press “Exit,” then unplug the your USB Drive and plug it back in to your computer.

Note:This tool creates a Temporary folder at %temp%RarSFX0\OnLineRecovery.Here you can find the tools that were actually used to format and repair your USB Drive.

Update:  For those are unable to repair their Flash Drive, the tools available at http://www.usbdev.ru/files/alcor/ maybe useful.(The webpage is in Russian.You can use Google translate to navigate through the webpage)

This webpage contains a huge number tools related to USB Drives with the Alcor Microcontroller. You can scroll down in the link and try your luck with other recovery tools for Alcor. It also contains all the versions of JetFlash Online Recovery Tool.



About the Author: Bharat Balegere

Bharat Balegere is a 27 year old blogger from Bengaluru. He is a technology enthusiast and loves tinkering with computers and usb drives.

93 Comments + Add Comment

  • thanks for this software. it really works and revived my flash drive. thanks God He let someone who created a software who can work like this. i can now use my flash drive like before and the money i used to by is not wasted like some brands. thanks again. good job and may your tribe increase.

  • waw …
    fantastic .. This is very useful and help to fix flash drives

    I had two days to find the right search tools for formatting, but no results

    thank you for providing the information .. : D

  • can’t revive my fLash drive, but thanks….

  • THANK YOU for publishing this! I have searched for a few days on how to recovery my data and get the USB to be recognized again.

  • Thaks U r so great…………. realy amizing boseeeeeeeee.

  • this software is unable to detect my transcend usb drive..at the same time i’m able to open it in my computer.. suggest another software…

  • Thank you very much bro! Your the man..
    God bless =))

  • i love you!!!

    omg thank you, only this worked for me :DDDDDDDDDDDDD

  • Really amazing software.
    It really works.

    God bless u

  • i have a problem with my pny pendrive.when i’m using jetflash online recovery,it say that no device detected.but i already inserted my pendrive.what should i do??plz help me..

    • i’m using a 8GB transcend flash drive,there is a error MSG “write protected”,i try so many ways,like reg-edit,command prompt and normal formatting ways.but still i cannot find a proper way.i try to use online recovery tool and jet flash recovery tool also,bt when i’m using that there is a error MSG like “your flash drive not recognize”..but I’ve already connected it. plz if u can help me………nirmitha.

  • thnks thnks thkns bos………..
    i rly surprise……..

  • It was beautiful experince to get back my pen drive. Thanks a lot.

  • I am using 4GB Transcend Pen Drive for the past 2 years. I inserted the Pendrive and while shutting the Windlows, I forgot to remove the Pendrive safely. After a while when I started switching on the Computer, the Pendrive is not working and the icon is not shown in the task bar. Please repair my Pendrive to get back the Pendrive to use again and showing my files stored in the Pendrive.

    Thanking You,

    with regards,

  • I solved a pen drive using this system. But from last month it’s not working.online recovery software isn’t installing in this process,it’s not showing anything.I do run this but nothing is showing.Please help me it’s emergency

  • 2 gb jet flash pen drive attach pc but problem r display for removable disk.
    pen drive r not workingin pc,r u solution plz.reply

  • Thanks a lot boss very nice …

  • Unfortunatly it didn’t save my pendrive 4GB. It stopped responding while saving on it and then the computer recognised it as some kind of CD-ROM without media. There goes a day of programming work…

  • Thank You.I can’t express how this post rescued me …..


    Kindly follow the above link for those whose pen drive is not detected by Online recovery tool from Transcend site

    The above link has Recovery tool based on your VID and PID .

    It worked for me VID = 058F PID = 6387.

    Thank you once again

    • Thanks for your awesome links!!! I almost throw my trascend 4GB V90 out of my window after;

      1. people ask to look lock switch = of course there are no switch!!!
      2. alter regedit? write protect? set to 0?? = FAILED!!!
      3. download jetflash recovery tool from trascend site??? = NO DEVICE DETECTED!!!!!!
      4. windows format?? disk management??? diskpart command?? = FAILED!!!!
      5. Alcor Transcend JetFlash OnLineRecovery (AU63XX, AU69XX) = SUCCESS!!!!!!!!!!!!!!!!!!!!!!!

      • Thanks you ! I had thought I have lost all my data. You are a good Samaritan

    • thank you very much ashish
      Alcor recovery tool saved my flash drive it is ALU69xx
      i recommend using this with flash drives not detected by the Trascend recovery tool
      thanks alot again
      i wonder why trascend dont post it on thier site instead of only posting tools that never work for older versions

    • Hello,

      I have the same VID and PID as you but this russian application does not detect my USB. Can you give instructions about how to use the application?

      Thank you in advance

    • Even I can’t express can’t express my good friend how your post rescued me :-). Super buddy!. My drive is working :). Thank you :-). kit

  • Hi.
    I know my pendrive’s pid and vid, but the transcend online jetflash recovery.exe is not detecting my pen drive even though i can access all files stored in it. I want to format my pen drive, but I am not able to because its “write protected” and my pendrive has not switch. I tried “chkdsk /f F: ” but this also did not work..a message saying that it cannot be formatted as it is write protected came up.
    Do help!
    Thank you,

  • It can’t find my Divice! please help me friends.
    ID: VID = 058F PID = 6387

  • Thank you very much

  • hey thanks for dis trick.
    dis worked with my pendrive..
    thanks a lot..

  • I am using 8GB Transcend Pen Drive. I used it for 2 month. after 2 month it stop working .When i plug in the pen drive on my computer it does not show any response or pen drive is not detected.but other pen drive are easily detected again when i inserted my pen drive to other computer it is easily detected. what may be the problem? Is there problem in my computer or pen drive?Please repair my Pen drive to get back the Pen drive to use again and showing my files stored in the Pen drive.

    Thanking You,

    with regards,
    Ramesh Dhakal

  • Thanks for the information….The Raw format has been formatted back to FAT32…

  • thax a lots buddy i tried several times from other web site but they enable to solve my problem ..
    now i got solution n its works thax thax thax a lotttttttttttttttttttttttttttttttttttt

  • HELP ME !!!

    have a problem with memory stick TS16GJF200 (VID = 058F PID = 6387.).
    Error starting OnLineRecovery – No device detected …

    Thank you.

  • Thank God i am realy very happy. you saved my pendrive.

  • thanks brother…
    its works for me…
    may god bless you….

  • super software after 1 year my pendrive is recovered.

  • My 4 GB Transcend pen drive is not format by this software after formatting start after some time it says that unable to complete format.

    • dude even my 4 Gb Pen drive is not working:( When i try to open it,says “please insert a disk into drive F” and even unable to fromat it with online recovery tool which gets stopped at intermediate during formatting and prompts as format failed.
      guys plzzz help me asap.

  • thanx a lot…….buddy
    it really works
    thank god n thank uuuuu

  • Thank u so much :D

  • Nearly at the end of formatting my pen drive, it prompts..Could not format the drive..Give it to the nearest store..:( what should i do? plz help..

  • Format Failed(0xFEE) is the message i get when formatting is almost done..

  • Format Failed error 0xE801
    have to show in nearest Transcend Store…

    why so???

    • Probably this tool cannot fix all problems.It can only reflash the microcontroller inside the USB Drive.If the memory itself is spoilt, then you will have to take it to your nearest Transcend Store.

  • Thanks Thanks a lot ,I tried with many methods to recover my transcend 8gb pendrive .but this tool only formatted my pendrive affected by write protect errror

  • awesome tool for recovery. just go with it :) working perfect for windows

    100% working :)

  • thanks a million, really worked wonders.

  • my transcend jet flash v90 appears as unrecognized device what can i do to fix it ?!

  • Works for me. Great!

  • Thanks guys it works dear.but for this i have to formate my data .but good work

  • Thanks its works, nice tool
    Thanks once again

  • hai,, anybody please help me… i’m bought 8gb transcend flashdrive.. still, i forgot my transcend flashdrive password.. how to recover or open the flashdrive….

  • sir thanks u very much its work

  • i haveing 2gb pendrive when attach to computer pendrive showing the error.the error is usb device not be recognized so what will i do……………


  • Thanks a lot……. i was stunned, this thing works great……….. Yipee…….my disk is alive again…….. thanks again…… this software is a life saver for Transcend pen-drives

  • thank u so much… that was a real real help.. good work

  • Thank you!!! I shouted with joy when it worked.

  • hi how to format using software

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